Mad Firms

Building brands
that actually ship.

Mad Firms builds and operates direct-to-consumer e-commerce brands. We also work alongside founders and operators who want an outside team that runs stores for a living, not one that only talks about it.

Build
Own brands, launched in-house
Run
Acquisition, ops & fulfillment
Advise
For operators & founders
The stack we run on
  • Shopify
  • WooCommerce
  • Stripe
  • Meta Ads
  • Google Ads
  • Klaviyo

What we do

Mad Firms is an operating company. We find products with a clear reason to exist, build the brand and the store around them, drive traffic with paid media, and handle everything from the first order to the last delivery.

Because we run our own brands, the advisory side is grounded in current numbers rather than theory. What we recommend to a client is what we are doing in our own accounts this week.

10+Brands built and operated in-house
4Markets served: US, France, Italy, Germany
48hAverage time from order to dispatch
100%Of our stores run on our own playbook

Most e-commerce advice comes from people who have stopped selling. Ours comes from stores that are open right now.

How a brand goes from idea to shipping

The same three phases whether we are launching one of our own stores or stepping into a client's.

01

Research & offer

Product selection, competitor teardown, customer language, pricing and the bundle structure that makes the unit economics work.

02

Build & launch

Store, checkout, tracking, e-mail flows and the first creative batch. Built once, measured from day one, fixed fast.

03

Scale & operate

Paid media, retention, fulfillment and customer care, run week after week. Growth that survives the second month.

Advisory

Advice from the inside of a store

For founders, brand owners and investors who want an operator's eye on their business. Short engagements with clear scope, or an ongoing seat at the table.

  • Store & funnel audit

    A line-by-line review of product page, offer, checkout and tracking, with a ranked list of what to change first.

  • Paid acquisition

    Meta and Google account structure, creative testing cadence and the reporting that tells you whether to scale or stop.

  • Offer & pricing design

    Bundles, tiers, gifts and guarantees built around margin, not around what looks generous on a mockup.

  • Operations & fulfillment

    Payment setup, order flow, logistics hand-off, after-sales and the tooling that keeps a small team from drowning.

Where our brands live

Home & Appliances

Considered purchases with a real price tag: air treatment, laundry, kitchen and cleaning. Long product pages, comparison content and a checkout that earns trust at a higher ticket.

  • Air conditioning
  • Laundry & dishwashing
  • Coffee & kitchen
  • Floor care
Higher ticket, higher trustTalk to us

Health & Personal Care

Supplements, grooming and everyday wellness sold on subscription-style bundles. Repeat purchase, review programs and retention flows carry most of the weight here.

  • Nutrition & supplements
  • Shaving & grooming
  • Body care
  • Support & recovery
Built for repeat ordersTalk to us

Home & Lifestyle

Garden, sleep, mobility and the objects people buy once they have decided to change something. Visual storytelling, gift offers and seasonal timing matter more than raw price.

  • Garden & outdoor
  • Baby & sleep
  • Urban mobility
  • Kitchen textiles
Seasonal & gift-ledTalk to us

Get in touch

Tell us what you are building or what is stuck. We answer every serious message within three business days.

Office8206 Louisiana Boulevard NE
Albuquerque, NM 87113, United States

Sending opens your e-mail client with the message pre-filled.